The social impact of Café Joyeux

TO WHAT EXTENT DOES CAFÉ JOYEUX HELP PEOPLE TO LIVE WELL AND CHANGE THE WAY THEY LOOK AT DISABILITY?

ESSEC's E&MISE1 Laboratory has carried out a study on the social impact of Café Joyeux. A genuine management tool, this study highlights Café Joyeux's positive impact on its stakeholders: the mentally or cognitively disabled people employed in the Joyeux cafés-restaurants served from the heart, known as team members, families, guests and managers within the cafés-restaurants.

Carried out among 376 people between August and December 2023, the study looked at different profiles in order to answer the question ‘To what extent does Café Joyeux promote good living and a change in the way people look at disability?’ Discover the results of this study below.

¹ Social and Environmental Impact Assessment and Measurement

AUTONOMY AND SELF-CONFIDENCE,
PROFESSIONAL SKILLS
AND SOCIAL INTERACTION

91% of team members* have developed professional skills that reassure them about their integration and their future.

57% of them have obtained or are in the process of obtaining their State Catering Agent Diploma.

Café Joyeux is also having an impact on their daily lives by increasing :

their
social interactions
99%

their
autonomy
93%

their
self-confidence
90%

*team members are mentally or cognitively disabled people employed in the Joyeux servi avec le coeur cafés-restaurants.

WELL-BEING AND AWARENESS OF THEIR LOVED ONE'S ABILITIES

Since they started working at Café Joyeux, the families say they have been :

more proud of their loved ones
92%

less
worried
94%

more
happy
83%

94% families have become aware of their loved one's ability to do certain things that they never imagined before.

62% say they have more time for themselves.

A CHANGE IN OUTLOOK AND A STRONG IMPACT ON THE PERCEPTION OF DISABILITY

68% of guests surveyed come to a Café Joyeux for its social character.

81% say they have changed the way they look at disability

92% of guests were aware of the capabilities of people with disabilities

85% have made more gestures of solidarity towards people with disabilities since their visit to Café Joyeux

SKILLS DEVELOPMENT, WELL-BEING
AND A MORE POSITIVE VIEW OF DISABILITY

Skills development :

91% on on managerial adaptation and crisis management

100% on managerial aspects such as pedagogy

Real positive impact on the well-being of managers:

98% feel a sense of purpose

95% have seen an impact on their motivation

100% of supervisors recognise the learning abilities of people with disabilities, 95% recognise their effectiveness.

41% would have looked for an equivalent structure if Café Joyeux did not exist

Study carried out by the ESSEC E&MISE Laboratory among 376 people, from August to December 2023. The team members surveyed made up a panel of 108 respondents with an average age of 27, 47% of whom were women and 52% men (1% abstained). The panel of families comprised 48 respondents, 68% of whom were women. The average age was 56. The guests represent a panel of 175 respondents. The panel of Café Joyeux supervisors was made up mainly of young women aged between 20 and 30 (62%). 45 café-restaurant supervisors were part of this panel.