Delivery

All your orders are prepared in our ESAT "les Ateliers de Jemmapes" (University Mutual Aid) in Paris which employs 132 disabled people. They will be prepared and dispatched the day after your order (if it's a working day). If it takes longer, it's because we're a victim of our own success and that's fantastic ;)

Our transport partner is CHRONOPOST:
  • For mainland France and Corsica, all our orders are delivered by express, the day after they are dispatched.
  • For other European countries, the delay is 2 to 4 days (see below).
Here are our rates and delivery times in France and in Europe (delivery from Monday to Saturday inclusive) and in Europe :

COUNTRY

DELIVERY FEES (ALL TAXES INCLUDED)

DELIVERY FEES FOR Pickup (TTC)

Délai de livraison      (nb de jours)

France métropolitaine

  6,90 €*

    4,90 €**

1

Germany

9,00 €

5,00 €

2

Austria

12,50 €

7,50 €

3

Belgium

9,00 €

5,00 €

2

Bulgaria

16,00 €

11,00 €

5

Denmark

12,50 €

7,50 €

3

Spain

12,50 €

7,50 €

2

Estonia

16,00 €

11,00 €

4

Finland

12,50 €

7,50 €

4

UK

12,50 €

7,50 €

2

Greece

12,50 €

7,50 €

5

Hungary

16,00 €

11,00 €

4

Ireland

12,50 €

7,50 €

3

Italy

12,50 €

7,50 €

2

Lettonia

16,00 €

11,00 €

4

Liechtenstein

8,00 €

5,00 €

2

Lituania

16,00 €

11,00 €

4

Luxembourg

9,00 €

5,00 €

2

The Netherlands

9,00 €

5,00 €

2

Poland

16,00 €

11,00 €

3

Portugal

12,50 €

7,50 €

3

Czech Republic

16,00 €

11,00 €

3

Roumania

16,00 €

11,00 €

5

Slovakia

16,00 €

11,00 €

3

Slovenia

16,00 €

11,00 €

3

Sweden

12,50 €

7,50 €

4

Switzerland

8,00 €

5,00 €

2

Andorra

12,50 €

--

4

* Delivery D+1 before 1pm, in Pickup Relay (9000 relays and lockers in France)

** Delivery D+1 before 6pm, at home
NB: For deliveries in Corsica, a supplement of 19.60€ including tax will be charged.

If you have any questions about your order or have a special request regarding a delivery abroad, please contact us at: boutique@joyeux.fr. We will answer you as soon as possible.

Note: for home deliveries in France, a message will be sent to you to notify you of the delivery of your package. Thanks to Chronopost's Predict system, you will be able to request a change in this delivery. If you are absent from your home at the time of delivery, you will be given a delivery notice and your order will be dropped off at one of the nearest Pickup Relays where you can pick it up.